Terms of Use

Last updated: 7 November 2026

These terms cover the FitItIn mobile app and website, including personal and group calendars, availability checks, friendships, group chats and related features. “We” and “us” refer to the operator of FitItIn. Contact us at support@fititin.today.

1. Your account

Provide accurate account information and keep your sign-in details secure. Use only accounts you are entitled to access, and tell us if you suspect unauthorised use. You must be able to enter into these terms under the laws that apply to you; obtain any parental or guardian permission those laws require.

You can sign in using the methods offered in the app. Connecting an external account is optional and is also subject to that provider’s terms. Our Privacy Policy explains how we handle your information.

Adding a phone number is optional. If you choose to add one, verify a number you control using the SMS code provided through Twilio Verify. Verifying your number does not automatically make your account discoverable by phone; you must separately enable that preference in Friends & Contacts settings.

2. Calendars, availability and reminders

You can create, edit and delete events, including recurring and multi-day events, mark time as unavailable, and choose reminders where supported. Group calendars combine information about members’ schedules to help find suitable times.

Availability indicators are estimates based on the information available to FitItIn, including imported events and briefly cached results. They are not a reservation or a guarantee that someone can attend. Check important plans directly with the people involved.

Group events are confirmed when created, but this does not mean every invited member has agreed to attend. Members can respond Going, Maybe or Can’t Go before the event ends. Changing an event’s start time, end time or full-day setting resets its responses to Awaiting Response so members can reconsider the new schedule. Times are displayed in your device’s local timezone; suggestions do not currently account for every member’s preferred waking or planning hours.

Reminders, emails and push notifications depend on your preferences, device permissions, connectivity and third-party delivery services. They may be delayed or missed. Do not rely on FitItIn for emergencies, medical reminders or other safety-critical purposes.

3. Google Calendar and imported events

If you connect Google Calendar, FitItIn can read and import events using the permissions you authorise. The current Google Calendar integration reads events; editing or deleting an imported copy in FitItIn does not edit or delete the original Google event.

Disconnecting Google Calendar stops future syncing but does not automatically remove copies already imported into FitItIn. Use the calendar’s deletion controls to remove those copies. Deleting imported events while sync remains connected may allow them to be imported again. You can also revoke FitItIn’s access through your Google Account.

Successfully reconnecting with a different Google account replaces the previous account’s Google-imported copies in FitItIn. Personal events, calendar-file imports and shared group events are kept. Reconnecting the same account refreshes copies within the supported sync window while preserving older history outside it. These operations do not delete events from Google Calendar. Google events marked Free, or declined by the connected account, can remain visible without blocking availability.

Bulk deletion and deletion of a recurring series can remove multiple events. Read the confirmation carefully and keep any records you need before confirming. Calendar file imports and exports may include event titles, dates, locations and descriptions.

4. Friends, groups and sharing

People can find your profile through user search and other social features. Friend requests have pending and accepted states. Group creators and members with the relevant permissions can manage events or membership.

Contact discovery is optional and requires device contact permission. With access granted, Add Friend can show quick-add suggestions of eligible FitItIn users in your contacts before you search. Matching depends on verified numbers and the account owner’s discoverability choices, so it will not identify every contact who uses FitItIn. Contact invitation buttons copy a link for you to send, and other invitation controls may open your device’s sharing interface; invitations are not automatically sent by SMS. Do not use discovery to enumerate accounts, bypass privacy choices or send unwanted invitations.

Joining a group shares information with its members. This includes events in that group, chat content and availability information. Personal and imported events and events in other groups are used to calculate availability, but other members receive only busy start and end times in the group calendar. You can see the details of your own personal and imported events. See the Privacy Policy for more information about calendar visibility.

A group has a linked chat. Members can access its existing conversation history, including when they join after a message was sent. Deleting a group deletes its linked chat from the active service. Removing a member prevents further authorised access but cannot recall anything they have already seen or saved.

Authorised organisers can share group invitation links. Anyone holding a working link can preview the group’s name and image and may join after signing in, subject to membership restrictions and capacity limits; becoming friends first is not required. Links normally expire after seven days and can be revoked or replaced earlier. Share them only with intended recipients, because recipients can forward them. A removed member cannot use a link to bypass their removal; an organiser must add them again.

If we enrol your account as a beta tester, a private FitItIn Support chat becomes available between you and the official Support account. Other testers and your group members cannot access that conversation. Janet is not available in Support chats. Removing beta access closes access to the conversation but does not automatically delete its history; it can become available again if beta access is restored. You can contact support about participation or deletion requests.

5. Messages, polls and other content

You retain ownership of content you provide, such as messages, poll questions, votes, reactions, event details and images. You give us permission to store, process and display that content as needed to provide the features you use, including delivering it to the relevant group and notification providers. Only upload or share material you have the right to use and disclose.

Chat currently supports text, emoji, replies, polls and reactions. Mentions display a member’s name; they do not create a private message or a separate notification audience. Other members can see who reacted and voted. You can edit or delete your own messages and remove your reactions using the available controls.

Deleting a message removes its body and poll options from the active message record and leaves a deleted-message marker. It cannot remove notifications already delivered, screenshots, exports or copies another person has made.

We use server-side encryption at rest for stored chat content. Chats are not end-to-end encrypted: FitItIn’s servers decrypt content to deliver the service to authorised participants and support necessary service operations. Chat metadata and notification previews are separate from this protection. See the Privacy Policy for details, including Janet’s limited processing and older backup copies.

Janet (AI): ULTRA members can request shared activity suggestions through Janet’s chat menu. Other group members may reply to the specific location and preference questions. Janet is AI, not a person or booking agent, and may make mistakes. Check source websites, prices, suitability, accessibility, opening times and availability before travelling or paying. Suggestions are not bookings or guarantees. The service applies fair-use and daily additional-suggestion limits. No affiliate commissions are involved in Janet’s MVP suggestions.

6. Acceptable use and reporting concerns

Do not harass, threaten or impersonate others; post unlawful, exploitative or non-consensual content; disclose someone else’s confidential information without permission; send spam; upload malicious files; scrape personal information; or bypass access controls.

Report harmful content or account concerns using Help & feedback or support@fititin.today. Include enough information to identify the group or content, without sending unnecessary sensitive information. We may investigate, restrict access, remove content or suspend accounts when reasonably necessary to protect people, comply with law or address a breach of these terms. Where appropriate, we will explain our action and allow you to contact support about it.

7. ULTRA, purchases and advertising

FitItIn has free features and ULTRA features. Availability can differ by platform and release. Where a subscription is offered, review the price, billing period, renewal terms and included features shown before purchasing. Billing is handled by the store through which you purchase, such as Apple’s App Store or Google Play; their applicable payment and subscription terms also apply.

Auto-renewing subscriptions renew unless cancelled through the relevant store before renewal under its rules. Manage cancellations and refund requests through that store, or contact us for help with access problems. Deleting your FitItIn account or uninstalling the app does not cancel a store subscription. Nothing here removes any statutory cancellation, refund or other consumer rights.

Complimentary beta ULTRA: eligible beta testers who do not already have ULTRA receive a one-time, 120-day grant from the date it is awarded. This is free, requires no payment method and does not automatically become a paid subscription or charge you when it ends. We schedule expiry notifications 28 days, 10 days and one day beforehand, subject to notification preferences and delivery limitations. Removing beta status does not shorten the original gift period, and repeated assignment or rejoining beta testing does not restart or extend it. Existing ULTRA access is not replaced by a beta grant, and separately activated paid access is not ended by beta-grant expiry. After a beta-only grant ends, normal free-tier limits apply; expiry itself does not delete existing groups, events or messages. Continuing with a paid plan requires a separate purchase.

Some app screens may show advertisements. The Privacy Policy and Cookie Policy explain advertising technologies and the privacy choices available.

8. Leaving FitItIn and keeping copies

You can delete your account in the app or use the website’s account-deletion request. Account deletion removes your account and associated records subject to the distinctions in the Privacy Policy; messages and stored sender names in groups that remain may not be erased automatically. Contact us about further deletion requests. Back up anything you need before deleting an account, group or events.

When you delete your account, each group you own transfers automatically to its longest-standing remaining organiser, or otherwise its longest-standing remaining member. The new owner receives organiser permissions and an ownership notification where enabled. Inherited ownership may exceed a free account’s ownership limit without granting ULTRA or removing the limits on creating further groups. Shared plans, remaining members’ RSVPs and group chat history stay with the group. Groups without another member are deleted. This applies to deletion through the app and through an emailed website deletion link.

9. Service changes and your legal rights

We aim to provide FitItIn with reasonable care and skill. Features can change as the service develops, and beta features may contain errors. Maintenance, outages and third-party failures can interrupt access. We will provide reasonable notice of significant changes affecting paid access where required and explain any applicable options or remedies.

Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or death or personal injury caused by negligence, or limits your mandatory consumer rights. These terms do not override legal protections that apply where you live.

We may update these terms to reflect changes to the service or legal requirements. The date above identifies this version. Where required, material changes will be brought to your attention rather than relying solely on an updated date.